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If you have a comment or complaint please approach Angela McBride Head of Nursery in the first instance.
If the Head of Nursery does not resolve the issue to your satisfaction, you should contact our Customer Liaison Unit who will:
- Take a totally neutral stance in fully investigating your complaint.
- Acknowledge receipt of your complaint within five working days
- Give a fully written response within a further 10 working days, unless another timescale has been arranged.
The Customer Liaison Unit can be contacted by phone or e-mail
Phone 0141 287 5384
E-mail education@glasgow.gov.uk
Customer Liaison Unit
Education Services
Glasgow City Council
Wheatley House
25 Cochrane Street
GLASGOW G1 1HL
In the event that you are still dissatisfied please contact:
The Care Inspectorate
4th Floor
1 Smithhill Street
Paisley
PA1 1EB
Telephone: 0141 843 6840 E-mail address: enquiries@careinspectorate.com
The Scottish Commission for the Regulation of Care (The Care Inspectorate) is a National organization set up under the Regulation of Care (Scotland) Act 2001 to regulate and inspect Scottish care services. The Care Inspectorate operates throughout Scotland and has five regional offices with local resource offices to coordinate regulation of care services at a local level. The address of our local office is above.